Conflict in and out of the workplace is inevitable. Many theories reflect the importance of healthy conflict and disagreement. However, if not managed effectively, conflict can also put a halt to an organization or departments effectiveness, which can be quite costly to the bottom line. So, as managers we need to determine when to avoid, manage, resolve or mediate conflict.
In this session,
well discuss how to handle challenging behaviors, reduce anger and
negativity and develop effective resolution strategies to keep your
organization and people on an even keel. Participants Will Learn
Types of Conflict
Types of Resolution
Who Should Attend
Supervisors and Managers, Human Resource Professionals, Business Owners and everyone in your organization responsible for supervising your people.