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February 2006
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If
your employees drive company vehicles or drive routinely for your
organization, have you checked their driving record? Do you require
a valid copy of their driver's license?
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If your employees
are working with your money in the financial side of your business
-- payroll, accounts payable, accounting, cash, etc. -- do you
check their financial background? Do you check their criminal
background for fraud or embezzlement?
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If your employees
are serving a sensitive population, do you follow state guidelines
on background checks, sexual offenses, violent acts, etc.?
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If a candidate
tells you they are skilled in performing XYZ job function, do
you ask them to describe or show you how they accomplish that
function?
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Have you ever
hired someone who claimed to have skills and wondered how the
skills magically disappeared between the time they interviewed
and they appeared on the job?
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Consider various
ways to test for knowledge, skills and abilities -- if not to
assess their honesty, then to assess their skill level and training
needs.
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Call references
provided and ask tough questions. Call supervisors and others
not recommended (except for current employers if requested not
to do so) and see what you can find out on the candidate. I'm
amazed by how many more people are truthful when giving references
and share both the candidate's strengths and growth areas.
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If you've run
out of time to accomplish any of the items above, call me and
we can brainstorm, identify and/or create solutions to help you
avoid becoming a victim of resume falsification.
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If
you're not
having fun
with your
human resources,
call Arlene today
at 952-996-0975 |
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| RadioShack
Flak |
I
was driving in my car Friday evening, listening to news on NPR
and learned that RadioShack is closing 400-700 stores due to
its poor 2005 financial results. And oh, by the way, their CEO
is being investigated for falsifying his resume.
And the news stopped there. So I
went to the web and "googled" the CEO's name and all
the words I could think of to find more information on this
interesting bit of news. I only found one site with a sentence
or two on the CEO's resume issue.
In the 4 days since then I have learned
that the CEO resigned -- but only when RadioShack was forced
to do an investigation to seek out the truth. This time I heard
the news on ABC TV. I googled again, and with no general response,
I turned to ABC for a little more information.
So, in 1994, the not-yet CEO decided
to add two college degrees to his resume. Now, what harm could
that really bring -- obviously he proved himself strong enough
in 11 years to get promoted to CEO in May of 2005. And I can't
imagine that the 2005 4th quarter's 62% decline in RadioShack's
net income could be blamed on two imaginary degrees after 7
months as CEO.
But why isn't this more shocking
to us? Most likely it's because we are becoming more and more
jaded by and accepting of people and actions that are out of
integrity. While this isn't a major scandal, it is increasingly
the state of our workplace and most of us don't care for that
"state."
So, the real question is: What are
we doing in our organizations to make sure we are not experiencing
the same issues and concerns?
Copyright (c) 2006 Arlene
Vernon, HRx, Inc. |
| Bringing
It Closer To Home |
Out of general curiosity as to what
percentage of stores RadioShack may close (6-10%), I briefly
visited their web site. Here's how they described themselves:
" Fort Worth, Texas-based
RadioShack Corporation (NYSE: RSH) is the nation's most trusted
consumer electronics specialty retailer..."
Since my sense of humor is a little
warped, I found the irony pretty humorous. They were so trusting,
they didn't check their CEO's credentials. But then, do you?
Some of you don't do any background
or reference checks when you hire new employees. The person
looks good on paper and presents well during interviews, and
you assume no one is going to tell you anything honestly negative
in a reference, so why check?
Some of you are legally required
to check credentials, licenses and backgrounds, especially in
the health and child services industries. But what about the
rest of us? Do you call previous employers or just the references
provided? Do you check colleges for degrees? Do you check actual
length of service, discuss the depth of the jobs they performed?
"No--
I don't have enough time." That's the answer I expect.
But perhaps it's time to rethink the liability, integrity and
ethics in your organization. Who do you want working in your
organization and is it worth an extra 30 minutes to find out
if they are truly who and what they say they are? Are you a
trusting organization or a trusted organization?
I've seen statistics that state that
up to 60% of resumes are falsified at various levels. That means
that you are likely affected by this phenomenon. For some job
applicants, it's more important to get the job, than to be honest
in how they get it. So, beware. And consider setting up new
methods to get the real scoop on the employees you're entrusting
in your organization.
Copyright (c) 2006 Arlene Vernon,
HRx, Inc.
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About
Arlene Vernon |
| Arlene
Vernon, PHR, partners with small businesses as their Human Resource
Xpert to create their HR systems and solve their HR problems.
If you have gaps in your HR operation, have an employee problem
to solve, or want to enhance your managers' skills, call Arlene
today. Learn how HRx can save you time and help you avoid costly
HR mistakes. HRx, Inc., Eden Prairie, MN 55344, 952-996-0975,
www.HRxcellence.com.
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